Reviewing our 2021 customer request data, we have found the top three customer requests called in and sent via email to our Customer Support team are pricing & availability, order status, and return creation requests. We want to ensure that our channel partners are aware of the self-service tools that Seco Tools offers on our My Pages portal, which can be accessed by logging into our website. To register for a new My Pages account, click here.

After you log in, you can access the My Pages tools by clicking on the “My Pages” icon in the upper right of your screen and then clicking on “My Pages” again on the drop-down menu that appears. You will then see a variety of application icons, among which will be Product Search, Order Tracking, and Customer Returns.

View Product Search Portlet Training

View Order Tracking Portlet Training

View Customer Returns Portlet Training